• Water FAQ's 2013
• 2011 Water Quality Report

A five year rate increase for water and storm water rates was approved by the City Council on November 9, 2010.  Rates will increase yearly beginning January 1, 2011 and end with the last increase on January 1, 2015.  The increase was due to the rates not keeping up with the cost of maintaining an aging infrastructure, as there had not been an increase in the water and storm water rates for over ten years. 

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LEAK ADJUSTMENTS

For severe water leaks, please note a water leak rate adjustment is permitted once in a two-year period and can only be applied to one (1) billing cycle.  The increase of water usage for which an adjustment is sought must be due to a verifiable water leak in the water line between the customer's side of the water meter and the customer's residence.

Customers must apply for a water leak adjustment, in writing, within thirty (30) days of the City's issuance of the water bill sought for adjustment, and must provide proof that the affected water line has been repaired (such as photos of repair or receipt from licensed plumber).  Please view Ordinance 06-817 for complete information on water leak adjustments.

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INITATION OF WATER UTILITY ACCOUNTS

New for 2013:  Are you renting out your home?  If you are, you will need to apply for a yearly City of DuPont RENTAL HOUSING BUSINESS LICENSE (Ordinance 12-944).  Applications for this business license are available at City Hall, 1700 Civic Dr, DuPont, WA 98327 in January 2013. (The City does not use the Washington State Department of Licensing website for this business license).  As the owner, you will be responsible for the license, regardless if you use a property management.  The yearly license fee is $75.00 for 1 residential unit. Call City Hall at 253-964-8121 for license fee if you have more than 1 unit.

The Federal Trade Commission mandated that all utilities adopt "Red Flag Rules", an identity theft prevention program.

For all new water utility accounts in the City of DuPont, Resolution # 09-368  requires certain identifying information that may be used alone or in conjunction with any other information to identify a specific person. This can include name, address, telephone number, driver's license number, social security number or taxpayer identification number or government passport number.

Resolution # 09-368 requires a copy of the rental agreement from the prospective renter, homeowner or Management Company, or in lieu of a rental agreement, a letter from the property owner granting authorization for renter to apply for utilities can be accepted (Rental Authorization Form). The letter shall include contact information for the owner for verification of information purposes.

After we receive the Rental Authorization, please have the new renter contact the utility billing department at 253.912.5210, to set up their utility account. In lieu of calling Utility Billing, they can fax a completed Utility Application form to 253.964.3554, or mail it to: City of DuPont, Attn: Utility Billing, 1700 Civic Drive, DuPont, WA 98327.

Renters, and homeowner or Management Company, need to contact Utility Billing at 253.912.5210 when the renter moves out and terminates their contract.

All utility accounts are charged a $25.00 administrative set-up fee.  If you rent out your property and choose to have the City set up utility accounts for your tenants, you will now be charged the administrative fee each time the City has to return the utility account back to you (owner) after the tenant moves out.

All renter's are charged a $100.00 deposit, which can only be waived by the owner/property manager (Utility Deposit Waiver Form).  The deposit will be refunded at the time the utility account is closed.

For service changes or questions regarding billing, contact the Water/Stormwater Utility Billing Department at (253) 912-5210 or City Hall's main line at (253) 964-8121.

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The SEWER service in the City of DuPont is provided by Pierce County Sewer. Their number is (253) 798-4020.

The City of DuPont serves all residential, commercial, and industrial connections for water within the City limits. All rates are based on cubic feet (cf).  All meters are charged a base rate for water usage of 0 cf to 1000 cf.  Effective 1/1/13, extra consumption over 1000 cf is billed at $1.70 per 100 cf.

City Council approved a utility tax increase on December 11, 2012.  Utility tax for water was increased 1% (now 12%), and storm water utility tax was increased 2% (now 10%). 
 

Effective 1/1/13, the City water rates for a 60 day period are as follows:

All new and transferred accounts will be charged a $25 administrative fee.

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New water meter installations require payment in advance for the following:

Effective 1/1/2011:

Connection Fees:

Connection fee for a water meter installed by a contractor is $245.00.                          

Water Hydrant Meters are subject to a Water Permit Charge of $50.00, an Administration Charge of $25.00, and a $1,000.00 deposit. Effective January 1, 2013, hydrant meters are billed bi-monthly at a rate of $49.30, plus $1.70 per ccf over 1,000 cf.  (Hydrant Application)

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Effective 1/1/13, the STORMWATER Residential Charge is a flat fee of $24.40 every two month billing cycle

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For questions on rates, contact the water/stormwater utility billing department within City Hall at (253) 912-5210 or City Hall's main line at (253) 964-8121.