• Water Utility FAQ's
• 2008 Water Quality Report

Effective February 1, 2010, the City Council approved a utility tax increase for water and stormwater.  The tax rate increased 2%.  This is the first increase in water and stormwater rates since January 2000.

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LEAK ADJUSTMENTS

For severe water leaks, please note a water leak rate adjustment is permitted once in a two-year period and can only be applied to one (1) billing cycle.  The increase of water usage for which an adjustment is sought must be due to a verifiable water leak in the water line between the customer's side of the water meter and the customer's residence.

Customers must apply for a water leak adjustment, in writing, within thirty (30) days of the City's issuance of the water bill sought for adjustment, and must provide proof that the affected water line has been repaired (such as photos of repair or receipt from licensed plumber).  Please view Ordinance 06-817 for complete information on water leak adjustments.

INITATION OF WATER UTILITY ACCOUNTS

Recently, the Federal Trade Commission mandated that all utilities adopt "Red Flag Rules", an identity theft prevention program.

For all new water utility accounts in the City of DuPont, Resolution # 09-368, effective May 1, 2009, requires certain identifying information that may be used alone or in conjunction with any other information to identify a specific person. This can include name, address, telephone number, driver's license number, social security number or taxpayer identification number or government passport number.

Resolution # 09-368 requires a copy of the rental agreement from the prospective renter, homeowner or Management Company, or in lieu of a rental agreement, a letter from the property owner granting authorization for renter to apply for utilities can be accepted (Rental Authorization Form). The letter shall include contact information for the owner for verification of information purposes.

After we receive the Rental Authorization, please have the new renter contact the utility billing department at 253.912.5210, to set up their utility account. In lieu of calling Utility Billing, they can fax a completed Utility Application/Update Form to 253.964.3554, or mail it to: City of DuPont, Attn: Utility Billing, 1700 Civic Drive, DuPont, WA 98327.

Renters, and homeowner or Management Company, need to contact Utility Billing at 253.912.5210 when the renter moves out and terminates their contract.

Effective 2/1/10:  All utility accounts are charged a $25.00 administrative set-up fee.  If you rent out your property and choose to have the City set up utility accounts for your tenants, you will now be charged the administrative fee each time the City has to return the utility account back to you (owner) after the tenant moves out.

Effective 2/1/10:  All renter's are charged a $100.00 deposit, which can only be waived by the owner/property manager (Utility Deposit Waiver Form).  The deposit will be refunded at the time the utility account is closed.

For service changes or questions regarding billing, contact the Water/Stormwater Utility Billing Department at (253) 912-5210 or City Hall's main line at (253) 964-8121.

The SEWER service in the City of DuPont is provided by Pierce County Sewer. Their number is (253) 798-4020.

The City of DuPont serves all residential, commercial and industrial connections for water within the City limits. All rates are based on cubic feet (cf). With the exception of hydrant meters which are billed for consumption only, all meters are charged a base rate for water usage of 0 cf to 1000 cf.  Effective 2/1/10, extra consumption over 1000 cf is billed at $1.14 per 100 cf.

Effective 2/1/10, the City water rates for a 60 day period are as follows:

All new and transferred accounts will be charged a $25 administrative fee.

New water meter installations require payment in advance for the following:

Connection Fee:

Connection fees for meters installed by contractors are as follows:
             Water meters 1" or smaller                    $166.00
             Water meters 1.5" or larger                   $241.00

Water Hydrant Meters are subject to a Water Permit Charge of $16.00, the Administration Charge of $25.00, and an $850.00 deposit (Hydrant Meter Application).  Effective 2/1/10, hydrant meters are billed for consumption only at the rate of $1.14 per ccf.

Effective 2/1/10, the STORMWATER Residential Charge is a flat fee of $14.80 for a 60 day period.

For questions on rates, contact the water/stormwater utility billing department within City Hall at (253) 912-5210 or City Hall's main line at (253) 964-8121.